Shipping policy
Shipping Policy
At Nishara, every piece is thoughtfully curated, carefully packed, and prepared with intention before it begins its journey to you. We take great care to ensure that your order arrives safely and beautifully presented.
Order Processing
Orders are typically processed within 2–3 business days after confirmation.
Once dispatched, delivery generally takes an additional 2–5 business days, depending on your location.
During product launches, festive periods, or high-volume sales, processing times may be extended. Should there be any significant delay, our team will keep you informed via email.
Shipping Charges
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Free shipping on all orders above ₹1499
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Shipping charges for orders below ₹1499 will be calculated at checkout based on your delivery location
Estimated Delivery Timelines
After dispatch:
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Metro Cities: 2–4 business days
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Non-Metro Locations: 3–6 business days
Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Packaging & Handling
Every Nishara order is packed with protective materials to ensure safe transit.
As many of our products are handcrafted, artisan-made, or produced in limited quantities, slight variations in colour, texture, finish, or appearance may occur. These are natural characteristics of the product and not considered defects.
Shipping Delays
While we work with trusted shipping partners, Nishara is not responsible for delays caused by:
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Courier service disruptions
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Weather conditions or natural events
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Public holidays
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Operational or logistical delays beyond our control
Once an order has been dispatched, delivery timelines are managed by the shipping carrier.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation along with tracking details, allowing you to monitor your shipment in real time.
Incorrect Address & Failed Deliveries
Please ensure that all shipping information is accurate at checkout.
If an order is returned due to:
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An incorrect or incomplete address
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Multiple failed delivery attempts
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Refusal to accept delivery
Additional shipping charges may apply for re-dispatching the order.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery at:
Please include:
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Your order number
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Clear photographs of the product
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Images of the outer packaging
Our team will review the issue and assist you with an appropriate resolution in accordance with our Returns & Refunds Policy.
Contact Us
For any shipping-related questions, please reach out to us at:
We are committed to making your experience with Nishara seamless, thoughtful, and enjoyable from the moment you place your order to the moment it reaches your home.